Incident tracking and Quality Control system

Spark is a Audit and Quality Improvement System that…

  • Shows you the most important and useful things happening in your service

  • Includes everyone who plays a part in supporting the service user

  • Is easy, fast and responsive

Audit, Quality and Inspection Support for Care Homes

“Seeing everything together, patterns jump out at you. I’m so pleased we’ve made the move.”

Frankie Dee, Head of Quality and Compliance, St Luke’s

logo for Spark user stories page

Incident Tracker with Auto Audit

“I just want to see a clear picture of everything that’s going on.”

Spark’s auto audit feature means less time checking, counting up and filing paper forms.

See how all areas of your service are performing at a glance with the large headline numbers. If there’s anything you’re concerned about just click the number to see more detail.

  • Access the forms at any time from any device

  • Use the simple form to record the incident

  • Spark will identify areas to monitor

  • View graphs to identify longer term trends

  • Use this for PIR evidence and on CQC inspection day

Spark find out more button
Track events in Spark to monitor quality

Quality Assessment

“Good systems are important to support caring staff to deliver better services.”

 – CQC, The state of health care and adult social care in England 2015/16

Spark Quality heat map
  • See this overall picture of quality for your care home

  • Use this to inform your monthly action plan

  • See your progress over time (useful for inspections)

  • Spark produces your CQC PIR instantly

  • Show awareness on CQC inspection day

Spark find out more button


“Brilliant! It only took me about half hour to submit my PIR.” – Paul

PIR not due yet? Use Spark to get a head start

  • Spark uses information from your quality assessment

  • Just one click produces your completed CQC PIR

  • Everything is in one place for CQC inspection

Spark find out more button
Spark produces your PIR for you


Compare quality on Sparks graphs

With simple forms completed directly in Spark,

it quickly transforms your data into simple summaries

and charts letting your service speak for itself.

Useful graphs will help you compare your activity

to last month or last year making it much easier

to see progress and pick out areas for improvement.

Try Spark Free

Start a 30 day trial now

No credit card – just log in

Click here to start a free trial

Only £30

per service per month

Unlimited users

Spark find out more button